Average Reviews:
(More customer reviews)I got the grill at lowes for the same price as on amazon. It is a beautiful grill, and comes with all the additional items you would want (e.g stand, ash utensil, water dishpan, nice thick protective weather cover). Now, I got my grill and fired it up. Upon the second use the firebowl cracked (I have read this is quite common for all ceramic grills). Contacted Bayou Classic and they sent me a new one free of charge even though inside components of the grill are not covered under warantee. This was a nice gesture on their part. The problem was that the hot coals also fell onto the bottom of the grill cracking the lower case. This was a big problem, as the grill was still usable but damaged. I contacted them again, sent a photo and they shipped me a free new base that same week (again free shipping also). I tried JB Weld to seal the outside in the mean time, and I dont recommend this. It seemed to smoke when grill got to 500F, and I dont know what it off gasses but I imagine you dont want to eat it. I was a bit concerned about the toughness of this grill and how well it would hold up over time (considering I already had two issues). The guy at Bayou Classic told me that 3 to 4 needed to be returned for similar issues out of the 2000 they had sold, so that made me feel better. I got the bew base today, so hopefully it will be an easy replacement and last me for years to come. These grills have no problem running 600-650F. I have not gone above that, but imagine they would hit 700-750 if you push them. That is hot, people. And things cook extremely fast at those temps! I really like the look of this grill, and the care that went into putting all the items in the box with the grill instead of offering them as separate sale items. I do wish it came with a grill lifter however, because the metal racks are a bit tricky to get in and out (particulary if warm). I would recommend this grill to anyone, and hope that they did not have the initial issues I had (or I would give it 5 stars). If, however, the new replacement base cracks, then I will be altering my rating. Customer service at this place is top notch, hands down friendly and fast to deal with a problem. Thanks, and I hope this was helpful.
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500-521Finally - a reasonably priced ceramic grill! Enjoy grilling and smoking on one compact, attractive unit. No need for multiple units crowding up your patio; this one does it all! While this 2,000 year old cooking method has always enjoyed a strong following, the tools remained unattainable for most people. Through innovation, Bayou Classic has made this specialty grill affordable - without sacrificing the quality you've come to expect from the brand name. Features: -Low heat exterior surface -Spring loaded lid lift assist -Decorative Weather Resistant Steel Cart -Detatchable Side Shelf -2 air vents -Locking Casters -Minimal Assembly Required
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